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Delivery and Storage for Precious Metals
BullionStar offers you flexibility when delivering and storing your precious metals and you can choose between 3 delivery methods.
1) Pick up Your Bullion at our Bullion Shop in Singapore
When you buy precious metals bars and coins from BullionStar, you can choose to pick up your bullion in our shop at 45 New Bridge Road, Singapore 059398. Walk-ins are always welcome. If you settle in cash, by PayNow, by NETS or by card payment, you can purchase and pick up your bullion straight away. Alternatively, you can place an order online prior to your visit and then proceed to the shop to pick up your bullion.
For bank transfer, cheque payments and cryptocurrency payments, we will send you an e-mail payment confirmation and an SMS text message when we have processed your funds, after which you can pick up your bullion.
To visit the BullionStar shop and showroom, you do not need to make an appointment. If you have pre-paid for your order, we require you to bring identification with you to verify your identity. There is no charge for buying directly in the shop or for picking up online ordered items from the shop.
2) Vault Storage
BullionStar offers secure precious metals Vault Storage.
When you buy precious metals from BullionStar, you can choose to buy specific bullion products or to purchase grams of metal via the Bullion Savings Program (BSP).
If you choose to buy specific bullion products for storage via the BullionStar website such as gold bars or gold coins, simply add your desired products to the shopping cart on the website and proceed to the Checkout where you then select Vault Storage as your delivery option.
All customer bullion products stored in BullionStar's vault are stored with the customer holding full legal ownership rights to the bullion products. Your bullion products are stored in the vault based on a proprietary shelving system and are packed in unique tamper-evident security bags when withdrawn from the vault.
Notwithstanding that Singapore is the safest country in the world for bullion storage, your bullion stored in safekeeping with BullionStar in Singapore is fully insured for its full replacement value. Furthermore, BullionStar employs five different audit schemes in order to verify the existence and allocation of your bullion. A photo of your order confirmation placed together with your bullion is uploaded to your online account as soon as your bullion has been processed into Vault Storage. Where applicable, the serial numbers of your bullion bars are visible in this picture so that you can view and identify your individual products.
Bullion Savings Program (BSP)
The Bullion Savings Program (BSP) is BullionStar's low cost savings and trading solution for physically allocated gold, silver and platinum.
In BullionStar's Bullion Savings Program, grams of gold, silver and platinum are fully-backed by physical precious metals in BullionStar’s stock inventory as evidenced here. BSP Grams provides a cost-efficient way for you to start saving in precious metals since they have a very low price premium and low spread.
BSP grams can be sold back to BullionStar at any time. BSP Grams also have a conversion option. When a sufficient quantity of BSP Grams have been accumulated, BSP Grams can be converted into physical bullion bars at any time.
BSP Gold Grams can be converted in increments of 100 grams into 100 gram PAMP Gold Cast Bars.
BSP Silver Grams can be converted in increments of 15,000 grams into 15 kg Heraeus Silver Bars.
BSP Platinum Grams can be converted in increments of 1,000 grams into 1 kg Heraeus Platinum Bars.
BullionStar's Vault Storage solution gives you total control of your bullion online via your Cash & Bullion Dashboard. You can add to your precious metals holdings, sell your holdings, or request physical withdrawal of your bullion at any time. You are also welcome to visit BullionStar's bullion shop, showroom and vault anytime at 45 New Bridge Road, Singapore 059398 and physically audit or withdraw your bullion product items.
With Vault Storage, you have full control of your bullion online. You can add to your holdings, sell or request withdrawal of your bullion any time. You are welcome to visit BullionStar's one-stop shop at 45 New Bridge Road, Singapore 059398 anytime during our opening hours to physically audit or withdraw your items.
3) Shipping to Your Delivery Address
BullionStar ships bullion to most countries. We only work with the most renowned shipping companies and ensure that your bullion is handled with utmost care. All shipments are provided with a tracking number and can be traced throughout the process.
All shipments are also insured for their full replacement value. In the unlikely event that something unforeseen happens to your shipment, BullionStar bears the risk for the shipment until the parcel/s have been signed for.
When you select "Shipping by Courier" as your delivery method, the cost of shipping and insurance is added to the price in the online Checkout. You can thus check the shipping cost before checking out and finalising payment for any items. Note that all other administration and handling costs are included in the purchase price.