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2-Factor Authentication (2FA)

BullionStar provides you with the option of enabling 2-factor authentication when logging into your account. 

BullionStar offers you to either receive a code via your Google Authenticator app on your mobile phone or tablet or alternatively to receive a code via SMS text message to your mobile phone every time you attempt to login to your BullionStar account. You will then be required to enter a Google Authenticator code or SMS text message code sent to your mobile phone to complete the login process and access your account.

2-Factor Authentication can be enabled either when you open your account or at any time thereafter by following the step-by-step guide below.

How to Enable 2-Factor Authentication via Google Authenticator

Step 1: Login to your BullionStar account and go to Account Details.

Step 2: Click the 2FA & Mobile section icon and enable 2-Factor Authentication Google by clicking on the slider to the right of the heading so that it turns green.

Step 3: A pop-up appears with a QR-code and a secret key. Open the Google Authenticator app on your phone or tablet and scan the QR-code. Alternatively, input the secret key using your Google Authenticator app.

Step 4: 2-Factor Authentication via Google Authenticator has been enabled. Next time you login to your BullionStar account, you will need to input a Google Authenticator Code to complete the login process and access your account.  

How to Enable 2-Factor Authentication via SMS Text Message

Step 1: Login to your BullionStar account and go to Account Details.

Step 2: Ensure that your mobile number is correctly updated, or enter a new mobile number and click on the "Save Changes" button.

Step 3: Click the 2FA & Mobile section icon and enable 2-Factor Authentication SMS by clicking on the slider to the right of the heading so that it turns green.

Step 4: The first time you switch on 2-Factor Authentication, you will be required to key in the code sent to your mobile phone via text message to activate the service. 

BullionStar strongly recommends you to enable 2-Factor Authentication as an additional layer of security to keep your BullionStar account secure. 

If you change your phone number or lose your phone after activating 2-Factor Authentication, please contact us.

Related Topics:

IT & Account Security

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