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Privacy Policy

Cookies Policy

This website use cookies and sessioncookies to facilitate activities for individual users. The information is used for identification purposes and to fill in data fields to facilitate the accessibility of services on this website. Cookies are also used for statistical purposes. Sessioncookies are only used for the duration you are logged in to store session information. The information collected is anonymous. If you do not wish to accept cookies, your browser can be set to deny cookies. This however would affect the functionality that you would experience when using this website.  

Different Types of Cookies

We use both sessioncookies and permanent cookies. 

Sessioncookies are stored during the time you use the website and are deleted when you close your web browser. Permanent cookies are stored on your device during a certain time period or until you remove them.

There are first party and third party cookies.

First party cookies are configured by the website you are visiting.

Third party cookies are configured by someone else other than the website you are visiting.

Where do we use Cookies?

We use cookies for the following purposes: 

- Sessioncookies (first party cookies) are used to handle users account logins on the website. These cookies are functional cookies necessary for your security and are for example utilised to keep you logged in when you navigate in between different webpages so that you don't have to login every time you go to a new webpage on bullionstar.com.

- Permanent cookies (first party cookies) are used to save the user's settings on the website. These cookies are functional cookies that are used to, for example, make it possible for products in the shopping cart to be saved and for settings like country and currency to be saved. 

- Permanent cookies (first party cookies) are used to track from where the user entered the website. These cookies are used for analysis and to, for example, track from what website a user found bullionstar.com and for BullionStar's affiliate program.

- Permanent cookies (third party cookies) are for Google Analytics. These cookies are used for analysis such as for example collection of usage and click statistics on bullionstar.com.

How can You Control BullionStar's use of Cookies?

You can set and control whether you would like to accept the usage of cookies in your website browser's settings. If you edit the settings in your website browser not to accept cookies, you can still use our webpages and some of our services.

Please bear in mind that limitations to cookies can affect a website's functionality. Some functions offered on websites are dependent on cookies and inactivation of cookies may lead to some services on a website not functioning or being less user-friendly.

Different website browsers use different methods to handle cookies. Please follow the instructions below, directly from the website browser's producers, to configure the browser settings for cookies in your website browser.

Microsoft Internet Explorer

Google Chrome

Safari

Firefox

What are Cookies?

Many websites use so called cookies. A cookie is a text file that is saved on your computer and contains information about, for example, your personal settings on a website or information about when you preciously have visited that website. Cookies are developed by the website you are visiting but are saved on your computer. Cookies make it possible to save settings and the user-experience of the website can thus, for example, be automated or enhanced based on your saved settings and preferences. Cookies can also be used for analytical purposes such as for example to discover how many users a website has had over a certain time period. The text file is not harmful for your computer and cannot contain any program code that can be run on your computer. A cookie is only readable when it is connected together with the website that has created the cookie. The term third party cookies refers to cookies originating from a third party. Third party cookies are used to, for example, analyse and measure the number of visitors to a website. 

Data Processing at BullionStar

BullionStar protects its customers personal integrity and processes customer information with full confidentiality. Following the EU-regulation on General Data Protection Regulation (GDPR), effective 25 May 2018, BullionStar would like to inform you of how the company handles personal information.

What Data does BullionStar Collect?

Through its e-commerce system, BullionStar collects the personal information that its users and customers have supplied the company with. The following information is collected when a user opens an account with BullionStar: name, e-mail, telephone number, address, post code, city and country. In some instances, including but not limited to when a customer has funds on his or her account with BullionStar, BullionStar collects additional Know Your Customer information such as e.g., but not limited to, customer's nationality, copy of customer's identification and copy of customer's proof of address.

How is the Data Collected?

The data is collected by the account users supplying it to BullionStar.

Why is the Data Collected and How is it Used?

The collected information is used to assist registered account holders and customers with information and service. BullionStar also uses personal information for marketing in the form of newsletters and promotional offers via e-mail or mail.

It is possible to unsubscribe from BullionStar newsletters and promotional offers via the unsubscribe link that all such e-mails contain.

Are There any Third Parties with Access to the Information?

BullionStar is keen to protect its customers confidentiality and does not share or sell any personal information with the exception of information that the company is forced to disclose under law. BullionStar saves the users/customers personal information as long as there are legal obligations for the company to do so.

How can Users Control the Data Collected by BullionStar?

As a user/customer, you can at any time request us to supply you with the personal information registered about you. You can at any time request us to change incorrect information and you can at any time request us to delete your personal information provided that there are no legal obligations for us to save it.

How does BullionStar Secure Data?

BullionStar's e-commerce system is rigorously constructed to protect your personal information. There are a limited number of BullionStar staff members in manager positions who have access to handle your personal information.

How can BullionStar be Contacted?

If you have any questions concerning the treatment or collection of personal information, please contact BullionStar, 45 New Bridge Road, Singapore 059398 via mail or send an e-mail to support@bullionstar.com.

We use cookies to enhance the user experience and to analyse traffic. Cookies are also used for the purpose of handling our system and services. By using our website, you accept that cookies are used. You can change the usage of cookies in your browser. The usage of cookies and the collection of customer information by BullionStar is guided by our Privacy Policy.