BullionStar – We are Open for Orders – Update of Services 20 May 2020
Update 20 May
Bullion Center Re-Opening
BullionStar’s Bullion Center at 45 New Bridge Road will re-open 2 June.
Buy Orders – Delivery Methods
Domestic Shipping by Courier – FREE Delivery – OPEN
International Shipping by Courier – Discounted shipping and insurance – OPEN
Vault Storage – FREE Vault Withdrawal – OPEN
Personal Collection (Pick-up) from BullionStar’s Bullion Center – OPEN for Orders. Pick-up after re-opening 2 June.
Minimum buy order amount: SGD 299
Customer Sell Orders: FREE Sell order Pick-up within Singapore – Minimum sell order amount: SGD 2,500 – OPEN
We are Open for Orders
BullionStar.com is open for order placement 24/7. BullionStar has been exempted from the circuit breaker suspension as an essential service company for e-commerce orders. This means that orders can be shipped for delivery (FREE within Singapore) or processed into vault storage as per normal.
Orders for Personal Collection (Pick-up) at BullionStar’s bullion center at 45 New Bridge Road can also be placed online at BullionStar.com and be collected 2 June onweards.
Domestic Shipping by Courier – FREE Delivery – All local deliveries within Singapore for buy orders are FREE of charge until 2 June. Select “Shipping by Courier from Singapore" and your order will be delivered to you without any delivery charge. All deliveries are insured with BullionStar taking the full risk of the delivery until received and signed for by the customer.
NEW! Discounted International Shipping & Insurance – With BullionStar being one of few bullion dealers worldwide still having a healthy stock inventory of most bullion products, the demand for international shipping of orders has increased. We have therefore significantly discounted the rates for international shipping and insurance. The insurance cost for international shipments have been lowered from 0.3% to 0.15% of the order value and the shipping cost has been decreased between 25% – 75% for shipping to the following popular continents and countries:
Europe including United Kingdom
Place your desired items in the shopping cart and select “Shipping by Courier from Singapore" to view the shipping cost to your country. All shipments are fully insured. BullionStar takes the full risk of the delivery until received and signed for by the customer.
Vault Storage – Store your bullion with BullionStar fully insured. Select “Vault Storage" in the checkout when placing your order. All customers placing buy orders for vault storage will be granted one FREE vault withdrawal until 2 June (redeemed before 31 December 2020).
Personal Collection/Pick-up – For Personal Collection (Pick-up) orders from our bullion center in Singapore, you can still place your order online on BullionStar.com and pick up your items from 2 June onwards.
Cash payment, cheque payment, card payment and NETS payment is temporarily suspended but will be allowed shortly again. Meanwhile, orders can be settled by bank transfer, Pay Now or in cryptocurrency.
Customer Sell Orders – Place your sell order online at BullionStar.com. The minimum order amount is SGD 2,500.
BullionStar will call you or email you to schedule a courier pick-up of your sell order after you have placed your sell order on BullionStar’s website. BullionStar will instruct you about the process and arrange for a FREE insured courier pick up of your metals and deliver them to BullionStar. Sell orders will typically be settled via bank transfer on the same day as the metal is received. Alternatively, you may ship your metals to us at the following address:
BullionStar Pte Ltd
45 New Bridge Road
Vault sell orders can be placed as per normal with no minimum amount.
Orders New Zealand
We are taking orders for our stock inventory in New Zealand. Order processing is back to normal. All products available for ordering are in stock in our vault.
Bullion Inventory & Availability
We continue to have stocks for many products despite the overwhelming demand we have seen lately.
We only sell metals we have in stock or metals which are purchased by us that has already arrived in Singapore and are on route to us. You can view the availability status on our website. All metals indicated as “In Stock" are available for immediate release/delivery.
With a global shortage of precious metals, with paper pricing discrepancies, with price discovery broken, with refineries having suspended their operations, with logistic routes being impacted by flight cancellations and with metals held privately gone into hiding, it continues to be extremely challenging for us to replenish metal. As there are no reference markets, premiums and spreads continue to be higher than normal.
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