New Zealand is one of the world's best jurisdictions for bullion vault storage. New Zealand consistently ranks as one of the top 3 countries in the world for doing business, and has high levels of personal and monetary freedom as well as strong property ownership rights.
Customer bullion is stored in a vault built in 1984 as part of the foundation of the Bank of New Zealand (now Aon Centre). The vault is a 600 mm thick monolithic construction, using full tang, along with a strengthened high density concrete with special additives. The vault exceeds Class III standards. The vault is furthermore equipped with multi-security surveillance such as motion detectors, surveillance cameras and seismic detection.
Full Online Control of Your Vaulted Bullion 24/7 - Buy, Sell or Withdraw at Any Time
BullionStar's vault storage service is an end-to-end solution for buying, selling and storing bullion. You have full online control of your vaulted bullion 24/7.
Use one and the same BullionStar account for all products and services, including vault storage. Your BullionStar account can be used for all transactions across all stock and vault locations worldwide.
All customer bullion is insured against all risks at full replacement value. Click here to view the evidence of insurance certificate. BullionStar offers 5 different audits methods to verify the existence and correctness of your stored bullion.
Storage Overview
BullionStar provides you with a turnkey solution for bullion vault storage. You can control your bullion online 24/7 and can buy, sell, audit or withdraw your bullion at any time.
Ownership certificate evidencing the legal ownership of your bullion.
View pictures of your bullion uploaded to your account.
Full customer confidentiality of all stored metal.
Storage inside a treasury-grade vault with multi-level security systems including motion detectors, surveillance cameras and seismic detection that is monitored 24/7. The vault exceeds Class III standards.
Value your precious metals in different currencies and based on different valuation methods such as spot price, buy price and sell price.
Generate an up-to-date vault certificate certifying that you are the legal owner of your precious metals stored by BullionStar as your storage provider.
View pictures of your stored bullion.
Verify the existence of your and everyone else's stored bullion with the Live Audit Report.
View third party audit protocols by the LBMA-approved auditor, Bureau Veritas.
Value your precious metals in different currencies and based on different valuation methods such as spot price, buy price and sell price.
Generate an up-to-date vault certificate certifying that you are the legal owner of your precious metals stored by BullionStar as your storage provider.
View pictures of your stored bullion.
Verify the existence of your and everyone else's stored bullion with the Live Audit Report.
View third party audit protocols by the LBMA-approved auditor, Bureau Veritas.
BSP Grams allow you to save and trade precious metals cost-efficiently. BSP Grams are fully backed up by physical precious metals.
BSP Grams allow you to buy and trade precious metals to an attractive price with a low premium and spread.
BSP Grams carry lower price premiums and spreads than purchasing individual bullion bars in small sizes. This makes the BSP program a cost-effective way to save towards physical bullion bars.
The Bullion Savings Program is also suitable for trading in and out of positions without taking physical possession.
BSP Grams are fully backed up by physical precious metals.
You can sell back BSP Grams to BullionStar at any time.
BSP Gold Grams, BSP Silver Grams and BSP Platinum Grams can be converted into physical bullion bars produced by LBMA refineries. BSP Grams can be converted without cost at any time.
BullionStar publishes a report, updated daily, on the backing of the BSP Grams.
There are no fees for buying, selling or converting BSP grams to physical bullion bars.
BullionStar's vault is protected with industry-leading security and surveillance features.
BullionStar’s vault is a 600 mm thick monolithic construction, using full tang, along with a strengthened high density concrete with special additives.
The vault exceeds is a Class III standards with round-the-clock security.
The vault is under constant surveillance with multi-redundant security systems such as motion detectors, surveillance cameras and seismic detection.
BullionStar’s vault is privately owned and independently run outside the banking system.
BullionStar’s NZ vault is managed by New Zealand Vault.
In the extremely unlikely event there would be any incident, BullionStar has full insurance coverage against all risks including fidelity and mysterious disappearance as apparent from our Evidence of Insurance Certificate issued by our insurance agent Marsh.
You have full direct legal ownership of your physically allocated bullion items, stored by BullionStar as your storage provider, at all times.
You have full unencumbered legal ownership of your bullion.
We take pictures of your bullion, with the serial numbers visible, together with your printed order confirmation.
The pictures are uploaded to your account so that you can identify your bullion and check that the serial numbers match the serial numbers on your invoice and in the
Live Audit Report.
BullionStar, and its vault operators, handle all bullion under camera surveillance with all bullion signed for by two administration officers.
All customer owned bullion is segregated from bullion owned by BullionStar and is frequently audited internally as well as audited annually by Bureau Veritas, an LBMA-approved third party auditor.
BullionStar provides vault customers with a proof of ownership certificate that can be generated at anytime by going to Your Account > Vault Certificate.
BullionStar employs 5 different audit methods to verify the existence and correctness of your stored bullion.
1. Customer Audits
For the ultimate peace of mind, you can contact us to make a booking for a personal physical customer audit of your bullion at the vault in the Aon Centre at 1 Willis Street, Wellington 6011.
If you would like to do a physical on site audit, please bring identification matching the name on your account. There is an audit charge of SGD 199 per instance.
2. Third Party Audits
BullionStar engages the LBMA-approved auditor, Bureau Veritas, to conduct annual audits of all customer owned bullion.
Bureau Veritas verifies the physical existence of all customer owned precious metals stored by BullionStar on behalf of its customers.
Bureau Veritas also verifies that the serial numbers of randomly selected bullion bars match the serial numbers as listed in the Live Audit Report.
Bureau Veritas furthermore verifies the weight of randomly selected bullion bars against the product description of the product.
The audit reports are available for download here.
3. Live Audit Report
You can verify your holdings directly in BullionStar's system. The Live Audit Report anonymously lists all customer owned bullion per product type and vault account number.
The data for the Live Audit Report is extracted live from BullionStar's vault inventory system.
The Live Audit Report is updated in real time when bullion is processed into or out of the vault.
The Live Audit Report details all holdings for all vault accounts based on the individual vault account number, allowing for a transparent and public audit without disclosing the names and details of the account holders. This Live Audit Report also allows you to verify your own bullion in BullionStar's system.
The Live Audit Report is used as reference by the third party auditor, Bureau Veritas, in their independent audits to verify the physical existence, serial numbers and weights of customer owned bullion.
The internal audits are part of BullionStar's commitment to operational excellence that all bullion is systematically organized, meticulously enumerated and thoroughly documented.
All vault orders are prepared under high resolution camera surveillance.
When processing your bullion into vault storage, a picture is taken of your bullion, with the serial numbers visible, together with your printed order confirmation.
The pictures are uploaded to your account so that you can identify your bullion and check that the serial numbers are matching the serial numbers on your invoice and in the Live Audit Report.
5. Financial Audits
BullionStar is a fully audited company.
BullionStar is subject to annual auditing by a licensed Singaporean auditor in accordance with Singaporean law.
BullionStar's auditor does a physical stock inventory as part of the auditing process.
The result of the audit is published in the auditor's report attached to BullionStar's annual report.
View pictures of your bullion stored by BullionStar to verify the existence of your bullion.
View pictures of your bullion uploaded to your account here.
We take pictures of your bullion, with the serial numbers visible, together with your printed order confirmation.
The pictures are uploaded to your account so that you can identify your bullion and check that the serial numbers are matching the serial numbers on your invoice and in the Live Audit Report.
The pictures are uploaded to your account when your bullion has been processed into vault storage. You receive an e-mail and SMS text message with an order status update when the bullion pictures for an order are available for viewing.
View your vault certificate listing all bullion products currently held in vault storage.
The vault certificate is updated as soon as any new transaction is finalised such as buying, selling or withdrawing bullion.
The vault certificate lists all products held in vault storage which have been fully settled. When you sell or withdraw stored bullion, the vault certificate is immediately revised.
BullionStar's vault storage charges are highly competitive. We are not aware of any other bullion dealer worldwide that charges fees as competitive as us for storing physically allocated and insured bullion.
Storage Charges
Gold Bullion Products: 0.59% per annum.
Silver & Platinum Bullion Products: 0.88% per annum.
BSP Grams Gold: 0.09% per annum
BSP Grams Silver & Platinum: 0.19% per annum
Daily minimum storage fee: SGD 0.19 per storage jurisdiction. The minimum fee applies in case the calculated daily fee is below 0.19. Customer accounts holding no bullion in New Zealand or only holding free BSP Grams awarded at account opening are exempted from the minimum fee.
BSP Conversion/Withdrawal per instance: FREE
Vault Withdrawal of bullion products (other than BSP grams) per instance: SGD 129
Customer audit of physical bullion held in the vault per instance: SGD 199
Late payment fee for storage charges: SGD 99 per reminder plus monthly interest of 2%.
Storage fees are calculated daily based on the mid-spot price of the metal at 00:01 am SGT.
Storage charges are invoiced 1 March each year or when you sell or withdraw your bullion whichever takes place first. The storage charge is calculated daily. If you e.g. store gold bullion in New Zealand on a particular day, the storage charge for that day will be SGD 30,000*0.0039/365 = SGD 0.32. The daily costs are added up for all days of the storage year to arrive at the total cost. Go to Storage Charges to view your accrued storage charges.
Q: How do I purchase bullion from BullionStar in New Zealand for storage?
A: Simply add your desired metals to the shopping cart and go to the checkout where you select “Vault Storage New Zealand” as your delivery method. When your payment has cleared, you will receive a payment confirmation e-mail and SMS text message.
BullionStar’s stock is located in a different section in the same vault as the customer vault storage which is why the processing is quick, typically 1-3 business days once your payment has cleared.
We will then proceed to process your metals into vault storage, take pictures of your metals and send you a confirmation e-mail and SMS text message when completed. You can manage all vault holdings online.
Q: Can I purchase precious metals from BullionStar in New Zealand for shipping?
A: Yes, simply add your desired metals to the shopping cart and go to the checkout where you select “Shipping by Courier from New Zealand” as your delivery method. When your payment has cleared, you will receive a payment confirmation e-mail and SMS text message. We will then proceed to dispatch your items and update you with the tracking number of your shipment. Read more about NZ shipping here.
Q: Can I use the same BullionStar account for storage as for buying and selling bullion?
A: Yes, you can use the same BullionStar account for buying, selling and storing bullion across all vault locations. You have full online control of all your bullion 24/7 and can buy, sell or withdraw your bullion at anytime. You can also view pictures of your stored bullion, generate an up-to-date vault certificate, analyze your portfolio, audit your metals, view third party audit protocols and much more via your BullionStar account.
Q: Is bullion stored with BullionStar in New Zealand insured?
A: Yes, we have comprehensive insurance covering all bullion for all risks in New Zealand. Read more about insurance here.
Q: How do I sell stored bullion or withdraw stored bullion?
A: You control all bullion in all locations from your BullionStar account. You can sell your bullion back to BullionStar at any time via your BullionStar account. Alternatively, you can physically withdraw your bullion via your BullionStar account and have it shipped to you or pick it up personally in Wellington, New Zealand.
Q: Are vault withdrawal shipments insured?
A: Yes, all outbound bullion shipments are fully insured for full replacement value. BullionStar bears the risk of your shipment until you have collected your parcel/s.
Q: What are the storage fees for storing bullion with BullionStar in New Zealand and when do I pay for my storage fees?
A: Gold Bullion Products: 0.59% per annum. Silver & Platinum Bullion Products: 0.88% per annum. Daily minimum storage fee: SGD 0.19 per storage location. The minimum fee applies in case the calculated daily fee is below SGD 0.19. Customer accounts holding no bullion in a certain location are exempted from the minimum fee in that location. Vault Withdrawal of bullion products per instance: SGD 129. Customer audit of physical bullion held in the vault per instance: SGD 199. Storage charges are invoiced 1 March each year or when you sell or withdraw your bullion - whichever takes place first. The storage charge is calculated daily. The daily costs are added up for all days of the storage year to arrive at the total cost. Login and go to Your Account > Storage Charges to view your accrued storage charges.
Q: How do I pay for my storage fees?
A: Storage fees are invoiced on the 1st of March each year, or when you sell or withdraw your bullion – whichever takes place first. You can settle your storage fees using the cash balance on your account, or using any of BullionStar’s usual payment methods, including bank transfer, online credit card payment or cryptocurrency.
Q: Can I use my BullionStar cash account to pay storage fees and to have proceeds credited from New Zealand sell orders?
A: Yes.
Q: How can I find out more about how to buy and store bullion in New Zealand?
A: Go to our help texts here. Generally, the procedures of how to buy, sell and withdraw bullion in New Zealand works in the same way as when you buy, sell or withdraw bullion in Singapore. Everything is handled from one and the same BullionStar account. Please contact us for any questions or comments.
Q: Where is BullionStar’s New Zealand vault located?
A: All physical transactions and storage of bullion is handled by our partner, New Zealand Vault in Wellington, which is located in Basement Level 2 in the Aon Centre at 1 Willis Street, Wellington 6011, New Zealand. See the map below.
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